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The clinic demonstrates a solid commitment to patient care with generally friendly staff, thorough consultations, and modern facilities that create a comfortable environment. However, patient reviews highlight inconsistencies in professionalism, long wait times, follow-up care, and hidden or inflated costs, which can impact overall satisfaction. The expertise of surgeons seems reliable, but variable bedside manner and scheduling issues suggest room for improvement in service consistency. Overall, it earns a fairly high score but is marred by logistical and communication shortcomings.